About Us
Welcome to Therapeutic Support, where we focus on empowering individuals with disabilities to live their best lives. We’re here to support you with comprehensive services, whether you need help with daily activities, community involvement, supported living, or just a break.
At Therapeutic Support, we know that every person is unique. That’s why we take the time to get to know you and your goals. Our services are designed to fit your needs, ensuring that you receive the right support in the way that works best for you.
We started Therapeutic Support with a simple goal: to make a positive difference in the lives of those we serve.
Built on values of respect, compassion, and inclusivity, we’ve grown into a trusted partner for individuals, families, and caregivers.
Whether you’re looking for short-term respite or long-term care, we’re here to help. Our team is dedicated to providing professional, caring support that prioritises your comfort, choice, and well-being.
Explore our services and see how Therapeutic Support can be your partner in achieving a fulfilling, independent life.
Our Vision and Mission
VISION
Creating an inclusive environment built on trust, respect and equality, where people with a disability live the life, they choose.
MISSION
We place the participant and community at the centre of everything we do. We assist individuals with disabilities in becoming more independent, creating positive changes in their lives, finding employment, ensuring economic and social inclusion, providing lifelong education, and access to safe homes and healthcare.
We offer a variety of flexible and personalised services to support you in living safely and independently. Our services are provided by our dedicated, qualified, and experienced care workers.
We utilise a Relationship-Based Care model and maintain a consistent team of care workers to establish a deeper understanding of you and your family. This allows us to support you in finding practical solutions to help you stay connected to the world around you.
Our Ethos
At TS, we embody a commitment to continuous learning and professional growth, both for our team members and the individuals we serve. Our ethos revolves around the belief that ongoing training and upskilling are essential for providing the highest quality of care and support.
We are guided by a client-centred approach that places the individual at the heart of everything we do. This approach is founded on the principles of dignity, respect, and independence, which serve as the cornerstone of our services across disability support, community access, supported living, and respite care.
Client-Centred Approach
INDIVIDUALISED CARE PLANS
We recognise that each individual we support is unique, with their own preferences, strengths, and needs. Therefore, we collaborate closely with clients and their families to develop personalised care plans that address their specific requirements and goals.
EMPOWERMENT THROUGH CHOICE
We believe in empowering individuals to make informed decisions about their lives. Our clients are active participants in the planning and decision-making process, ensuring that their voices are heard, and their choices respected.
CONTINUOUS FEEDBACK AND ADAPTATION
We maintain open lines of communication with our clients, seeking feedback on their experiences and preferences. This allows us to continuously adapt and refine our services to better meet their evolving needs and preferences.
Importance of Dignity, Respect, and Independence
DIGNITY
We uphold the inherent dignity of every individual we serve, treating them with the utmost respect and compassion. Regardless of their abilities or challenges, we affirm their worth as human beings and strive to preserve their dignity in every interaction.
RESPECT
Respect is at the core of our interactions with clients, families, and caregivers. We value their perspectives, honour their choices, and maintain confidentiality to ensure their privacy and autonomy are protected.
INDEPENDENCE
We recognise the importance of promoting independence and autonomy among individuals with disabilities. Our services are designed to support clients in achieving their highest level of independence possible, whether through skill-building activities, community integration efforts, or supported living arrangements.
In all aspects of disability support, community access, supported living, and respite care, we remain steadfast in our commitment to upholding the principles of dignity, respect, and independence. By centring our services around the unique needs and preferences of each individual, we strive to empower them to lead fulfilling lives and actively participate in their communities.
Why Choose Us?
EXPERIENCE AND EXPERTISE
-
Years of experience in the field of disability support and care
-
Highly trained staff with specialised knowledge and skills in therapeutic development, crisis management and CURE methodology
COMMITMENT TO QUALITY
-
Adherence to industry standards and best practices
-
Continuous improvement and feedback mechanisms to ensure high-quality services
